A new wave of digital fraud has emerged in Bangladesh, with a criminal group allegedly impersonating police officials to gain access to bKash accounts and steal sensitive customer information.
According to complaints received recently, the fraudsters are collecting mobile numbers of bKash users from agents, shopkeepers and other sources. They then contact customers while pretending to be members of law enforcement agencies and use various tactics to gain their trust.
The scammers reportedly attempt to obtain confidential information such as one-time passwords (OTP), PIN numbers and account verification details by creating fear or urgency among victims. Once they receive such information, they try to take control of the victims’ mobile financial accounts.
One complaint revealed that a person using the mobile number 01892431430 contacted several bKash customers and introduced himself as “ADC Iqbal.” The individual allegedly attempted to convince users through different methods and obtain their private account details.
Cybersecurity experts have warned that criminals are increasingly using fake identities of police officers, bank officials and representatives of well-known organisations to carry out financial scams. They advised users never to share OTPs, PINs or personal account information with anyone over phone calls, WhatsApp messages or other communication platforms.
Experts also recommended immediately disconnecting suspicious calls, reporting fraudulent activities to the nearest police station and contacting the official bKash customer support service for assistance.
Authorities and cybersecurity professionals believe such fraud networks are expanding across different parts of the country. Thousands of customers risk financial losses due to these scams, making public awareness and stronger cybersecurity practices essential to prevent further incidents.
